Our Dedicated Staff

Alyssa Pallant is a dedicated Intake Representative with extensive experience in behavioral healthcare admissions, client engagement, and high-volume intake environments. With over eight years in customer service and a strong background in mental health and substance use disorder screening, Alyssa brings both compassion and efficiency to every client interaction.

Prior to joining HavenRise, Alyssa served as a Senior Admissions Navigator with American Addiction Centers, where she managed complex intake assessments, and supported individuals and families through the admissions process with empathy and professionalism. She is highly skilled in CRM systems, HIPAA compliance, and collaborating with clinical and outreach teams to ensure seamless continuity of care.

Known for her strong communication skills and client-centered approach, Alyssa plays a key role in ensuring that every potential client feels supported, informed, and guided toward appropriate care. At HavenRise, she is committed to helping adolescents and families access timely, high-quality mental health services in a respectful and compassionate manner.